Question 1

How do I access my digital downloads?

Accepted Answer

Immediately after your purchase is complete, you will be redirected to a download page. You will also receive an email with a link to download your files.

Question 2

What file formats are included?

Accepted Answer

Most of our art prints come as high-resolution (300dpi) JPG or PDF files. Social media templates are provided as Canva template links.

Question 3

What is your refund policy?

Accepted Answer

Due to the digital nature of our products, we generally do not offer refunds or exchanges once a file has been downloaded.

Frequently Asked Questions

Still have questions?

Frequently Asked Questions

How do I access my digital downloads?

What file formats are included?

What are the licensing and usage rights?

What is your refund policy?

How do I use the files in Canva?

Do you have printing instructions?

How do I access my purchases after checkout?

Do your products come in Spanish?

Still have questions?